Here at Iso-Tip we know that many of our customers are very D.I.Y. oriented, but some of you out there would feel more comfortable leaving repairs to the professionals. We are always happy to take a look at your Iso-Tip brand soldering iron that isn’t operating at peak efficiency and get it back in tip-top shape. Send us the iron, charger, and any tips you are using and we’ll take everything apart and replace the necessary components.
Please note, Iso-Tip can only rebuild the grey colored 7700. If any other style is sent to us, we will take a look at it and see what we can do, but we can’t promise anything. If we are unable to repair the iron, we will contact you about return shipping. If we don’t hear anything after 30 days, the iron will be discarded (or possibly go in our museum). This is due to the fact that we no longer carry parts for the older body styles. Your rebuild will include the following repairs: battery, fuse wire, transformer, bulb, and tips.
- Fill out the form provided upon completing the online check out process (which can also be found at this link), and include it with the iron when you ship it to us.
- Ship the iron, charger, any tips being used, and the form to: Iso-Tip, Attn: Rebuild, 1435 International Drive, Eau Claire, WI 54701. Make sure to include all of these items or we will not be able to perform a rebuild.
- 7 to 10 days after we receive the iron we will ship it back to you
If the item is under warranty and was purchased directly from us, please contact us! If the item is under warranty and was purchased from one of our distributors (ex. Amazon), please go through them. Please note that if your item was modified or repaired by anyone other than Iso-Tip, this voids the warranty. If the iron was significantly altered, we may be unable to perform repairs, in which case you will be contacted.